Gotrax GXL V2 Not Accelerating? (7 Steps to Fix) (2024)

by Arsalan

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Like any piece of machinery, GoTrax electric scooters can encounter issues from time to time. One common problem you might face is your Gotrax GXL V2 not accelerating as it should. But don’t worry; we’ve got you covered.

In this comprehensive guide, we’ll walk you through the steps to diagnose and resolve the issue when your Gotrax GXL V2 refuses to pick up speed. By the end of this article, you’ll be back on the road, enjoying the wind in your hair.

See Also 5 Speed Hacks to Make Your Gotrax GXL V2 Faster

Table of Contents

  • 1 Understanding GXL V2 Acceleration Problems
    • 1.1 Battery Troubles
    • 1.2 Motor Woes
    • 1.3 Power Plug Misalignment
    • 1.4 Throttle and Controller Glitches
    • 1.5 Wheel Lockup
  • 2 7 Troubleshooting Steps to Fix GXL V2 Acceleration
  • 3 FAQs (Frequently Asked Questions)
  • 4 Conclusion

Understanding GXL V2 Acceleration Problems

Before we jump into solutions, let’s grasp why your Gotrax GXL V2 might be sluggish in acceleration. The main reason is that they just require push to initiate acceleration. Its just the way they work.

While these scooters often require a gentle push to get going, if yours still isn’t picking up speed, there could be various culprits:

Battery Troubles

A depleted or faulty battery can hinder acceleration. To learn more about maintaining and troubleshooting electric scooter batteries, check out this comprehensive battery maintenance guide from a reputable source.

Want an alternative battery pack as a replacement? Check this out!

Motor Woes

If the motor is damaged or malfunctioning, it can impede acceleration.

Check out this motor assembled in the front wheel if your motor is not working.

Power Plug Misalignment

The 3-wire power plug at the front wheel’s motor might not be correctly aligned, disrupting current flow.

Throttle and Controller Glitches

Problems with the throttle or controller can disrupt the acceleration process.

Wheel Lockup

Your scooter’s wheel might be locked up or hindered in rotation.

If you encounter the issue of your gotrax scooter’s rear wheel being locked up, it’s important to address this promptly.

We’ve previously covered a detailed guide on fixing locked rear wheel of gotrax scooter. Be sure to check it out for step-by-step instructions on diagnosing and fixing this common problem.

7 Troubleshooting Steps to Fix GXL V2 Acceleration

After discovering the causes and factors influencing the issues, let’s move on to the troubleshooting steps and solutions.

| Read Also GoTrax XR Ultra Not Working

  1. Giving a Gentle Push

    As previously mentioned, these scooters often require a little nudge to initiate acceleration. If your scooter is otherwise in good shape, simply give it the push it needs to kickstart acceleration.

  2. Solving Battery Issues

    Ensure your GXL v2 battery has a sufficient charge by connecting it to the charger and waiting for the green light, indicating a full charge.

    Confirm that the battery is securely connected to the scooter; loose connections can hinder performance.

    If your battery is old or damaged, consider replacing it with a compatible one.

    |Check our blog post on How to Charge a GoTrax Scooter Properly.

  3. Inspecting the Motor

    a. Look for any visible damage or loose connections in the motor area.

    b. Test the motor to ensure it’s running correctly; if not, it may require professional repair.

    c. Overheating and burnt-out components are common motor-related problems. Address these as needed.

  4. Adjusting the Motor Power Plug

    The 3-wire power plug at the front wheel’s motor might not be correctly aligned. To resolve this, follow these steps:

    a. Remove the plastic cover on the right side of the front wheel (the motor wheel).

    b. Adjust the power plug by removing and connecting again.

    c. Try flipping the power plug. Reverse the three-wire power plug by flipping it 180 degrees. This simple adjustment might allow desired current and restore proper function.

  5. Inspecting Throttle and Controller

    Now, let’s focus on the throttle and controller:

    a. Test the throttle to ensure it responds correctly; clean it if it’s sticky or unresponsive.

    b. Inspect the controller for visible damage or loose wires. Check voltages across different connectors on the controller. Replace or repair as necessary.

    Regularly clean and maintain the throttle and controller to prevent future issues.

    |Check our blog post on Fixing GXL v2 Throttle Issues.

  6. Unlocking Wheels

    If your Gotrax scooter’s wheels are locked up, consider these solutions:

    a. Fix brake levers and systems.

    b. Reshape disc pads.

    c. Realign the axle.

    d. Replace worn-out bearings.

    e. Apply lubricants as needed.

    |Check our blog post on locked up GXL V2 tire issues.

  7. Contacting Gotrax Customer Support

    If you’ve tried these troubleshooting steps and your Gotrax GXL V2 still isn’t accelerating properly, don’t hesitate to reach out to Gotrax’s customer support. They have the expertise to assist with more complex issues.

FAQs (Frequently Asked Questions)

  • Why is my Gotrax GXL V2 not accelerating properly?

    The Gotrax GXL V2 scooters are designed to require a gentle push to initiate acceleration. However, if your scooter is not picking up speed even with a push, there could be issues with the battery, motor, power plug alignment, throttle, or controller.

  • How can I check if the battery is causing the acceleration problem?

    To ensure your scooter’s battery is not hindering acceleration, connect it to the charger and wait for the green light, indicating a full charge. Also, make sure the battery is securely connected to the scooter to avoid performance issues.

  • What should I do if I suspect a problem with the motor?

    If you suspect motor issues, inspect it for visible damage or loose connections. Test the motor’s functionality, and if it’s not running correctly, consider professional repair. Overheating and burnt-out components are common motor-related problems to address.

  • How can I adjust the motor power plug for better acceleration?

    To adjust the 3-wire power plug at the front wheel’s motor, remove the plastic cover on the right side of the front wheel. Reconnect the power plug and try flipping it 180 degrees if needed. This simple adjustment may restore proper function.

  • What steps should I take to inspect and maintain the throttle and controller?

    Test the throttle to ensure it responds correctly and clean it if it’s sticky or unresponsive. Inspect the controller for visible damage or loose wires, and check voltages across different connectors. Regularly clean and maintain the throttle and controller to prevent future issues.


In conclusion, if your Gotrax GXL V2 is experiencing acceleration issues, there’s no need to panic. The scooter just requires a gentle push as initiation. Further issues even after giving a push can also be solved by following the steps in this comprehensive guide, so you can identify and address the problem efficiently.

Remember to prioritize safety throughout the process, and if all else fails, Gotrax’s customer support is there to help.

Gotrax GXL V2 Not Accelerating? (7 Steps to Fix) (2)


I’m Arsalan Ahmed, a passionate electric scooter enthusiast and the voice behind this blog. I’m here to share my expertise and insights with you. From in-depth reviews to problem-solving guides, my goal is to help you make the most of your electric scooter experience.

Gotrax GXL V2 Not Accelerating? (7 Steps to Fix) (2024)


How do I reset my Gotrax GXL v2 scooter? ›

First, make sure the Scooter is turned off. Then, press and hold the power button for five seconds or until the LED lights start flashing. Release the power button and wait for the LEDs to stop flashing. This indicates that the Scooter has been successfully reset.

Why won't my electric scooter accelerate? ›

The first thing you need to do is dismantle the controller and check for loose or damaged wiring. Tighten loose wires and replace any damaged wires that you see. Once you've done this, reassemble the controller and test the e-scooter to see if the acceleration issue has been resolved.

Why is my electric scooter accelerator not working? ›

If your electric scooter is not accelerating, start by checking the battery level and ensuring it is adequately charged. Next, inspect the throttle and motor connections for any loose or damaged parts. If the issue persists, it's best to consult a professional technician who can diagnose and repair the problem.

Why is my electric scooter turning on but not moving? ›

If your scooter turns on but doesn't move, the motor could be the culprit. Motor problems can arise due to loose connections, damaged wires, or worn-out brushes. Inspecting the motor for any visible damage or unusual sounds can help identify potential issues.

Where is scooter reset button? ›

Identifying the Reset Button

Generally, it can be found: Under the deck: Check beneath the scooter's deck, near the battery compartment or the electronics module. Near the charging port: Some scooters design the reset button to be close to where you plug in the charger.

Why is my electric scooter in limp mode? ›

Common triggers include Electric Scooter power problems, sensor malfunctions, or other performance issues. For instance, if the scooter's Throttle malfunctions or if there's a problem with the battery or motor, the system may react by activating limp mode to prevent any further damage.

Why does my gas scooter not accelerate? ›

Engine problems: A decrease in top speed and acceleration can be caused by a number of engine problems, such as a clogged air filter, dirty spark plugs, or a faulty carburetor. If you have any mechanical knowledge, you can try to diagnose and fix these problems yourself.

Why is my scooter not responding to the throttle? ›

Throttle issues on electric scooters can typically be attributed to three main factors: faulty wiring, a damaged or worn out throttle, or an issue with the scooter's electric controller.

Why is my throttle not working on my ebike? ›

You may find that your throttles are not responding normally, and this could be an issue with loose or disconnected cables. Also, if possible, the internal wiring can be broken as well. While encountering this issue, you just need to get your throttle cables connected appropriately.

How do I fix my electric scooter controller? ›

Speed Controller Does Not Work
  1. Make Sure The Power Switch Is On. ...
  2. Check The Fuse Or Circuit Breaker. ...
  3. Try Pushing The Scooter To Start. ...
  4. Inspect By Sight, Touch, And Smell. ...
  5. Test The Other Components Connected To Speed Controller. ...
  6. Test The Fuse Or Circuit Breaker. ...
  7. Test The Brake Lever Switch. ...
  8. Test The Key Switch Or Power Switch.

Is there a fuse in my electric scooter? ›

Most e-scooters use fuses with a 20 to 40 Amp range. Note that e-scooter fuses should be replaced with the same Amp rating.

Does a GOTRAX scooter have a fuse? ›

All electric scooter have a fuse or a circuit breaker.

Why is the display not working on my electric scooter? ›

The most common scenario when the display of an electric scooter does not work is that the display will lose power due to a loose connection wire. Usually the display will have multiple wires connected to the circuit. Once one or more of these are disconnected or loose, the display will stop operating.

How to unlock GOTRAX scooter? ›

Enter Unlock Code

If your model requires an unlock code, carefully enter the code using the handlebar's console. If you've forgotten the code, refer to your owner's manual or contact GOTRAX customer support.


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